Satisfaction Guarantee
If the services do not convince the customer, they can withdraw from their order within 2 weeks in accordance with Section 355 of the German Civil Code (in writing or text form by letter, email). The premium entry will then be deactivated immediately and no costs will be incurred. This right does not apply to the “Premium Plus” product package.

Conclusion of a contract (conclusion of contract, contract term, termination)
A contract is concluded for a period of twelve months (three months for “Premium Plus”). The contract is automatically (tacitly) extended for a further twelve months (for “Premium Plus” by a further three months), unless canceled at least four weeks before the end of the contract term. If no duration of the contractual relationship is specified in the individual order, the contract runs twelve months from the conclusion of the contract and a notice period of four weeks also applies. For contracts concluded after March 1, 2022 , the contract is extended by one month. Here too, a notice period of four weeks applies. Termination must be made in writing, i.e. email, letter or form .

Invoice
After activation, the customer receives an invoice by email, which must be paid within 14 days.

Scope of service
The premium entry contains all services as described in detail on the premium entry .

Admission criteria
By accepting these terms and conditions, you confirm that you meet all of the requirements listed under “ Requirements for membership at Biohotels.de ”.

Imprint & place of jurisdiction
Neuland Zeitreisen eK
Schlossberg 2
01796 Troops

Management: Sven-Erik Hitzer
Registration court: Dresden District Court | HRA 11654
VAT identification number: DE190796762
Tax number: 210/231/02037

German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods, even if orders are placed from abroad. Should one or more provisions of this contract be wholly or partially legally ineffective, this will not affect the validity of the remaining provisions. The invalid provisions will be replaced retroactively by a regulation that is as similar in content as possible and comes closest to the purpose of the intended regulation. The sole place of jurisdiction and place of performance is the registered office of the operator.